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DELIVERY & Returns

Chinar Jewels Delivery & Returns 

The Chinar Jewels Delivery & Returns policy ensures your jewellery shopping experience is seamless from checkout to delivery. Our goal is to deliver every handcrafted piece safely and on time, whether it’s a Kundan necklace, oxidised bangles or a bridal jewellery set. We carefully pack and ship each order trusted partners to guarantee your jewellery arrives in perfect condition.

Delivered Right to You

Chinar Jewels’ aim to make delivery fast, simple and reliable. After you place your order, our team quickly prepares it and hands it over to our shipping partners. As a result, your jewellery moves through the process without delay. Moreover, you can track your order at every step, giving you full visibility until it arrives.

We take extra care to protect your jewellery throughout the shipping process. Every item undergoes multiple quality checks before being carefully packed in protective pouches. We then add multiple layers of bubble wrap for enhanced safety before placing it in box.

Once securely packed, your order is shipped through trusted delivery partners to ensure safe and timely delivery:

Domestic Shipping

Partnered with leading courier services for secure and efficient delivery.

International Shipping

Delivered via trusted carriers like FedEx and DHL for a seamless global shopping experience.

However, if you suspect any tampering with the package upon delivery, please refuse to accept it and contact our support team immediately.

As soon as your order is shipped, you will receive an email with tracking details so you can monitor your package.

Domestic Orders: 4-8 days
International Orders: 8-14 working days (Delivery time may vary based on location.)

We offer Prepaid option only for your now.

Cash on Delivery (COD)
Not applicable

Prepaid Orders
Free shipping on orders above ₹5000
A shipping charge applies to prepaid orders 

A flat shipping charge is applicable for all international orders.

COD is unavailable for international shipments.

Important: Please note that international shipments may be subject to custom duties or import taxes based on destination country regulations, these are the customer’s responsibility.

At Chinar Jewels, we are committed to offering a seamless and secure shopping experience. Your satisfaction is our priority, and we strive to make every purchase simple and hassle-free.

We encourage you to try on the jewellery you’ve received, however, if for any reason you wish to return it, we’ve got you covered with a smooth and straightforward return process, no questions asked.

Return Policy
  • You have 15 days from the date of delivery to initiate a return request.
  • To be eligible, the product must be unused, with all tags intact.
  • For hygiene reasons, Naths (Nose Pins) cannot be returned.
  • Furthermore, our customer support team is always available to assist you with returns, payments or shipment-related queries.

We aim to make your shopping experience smooth and worry-free. However, if you need any assistance, feel free to reach out to our support team.

For any questions or assistance, feel free to reach out to our customer support team. We’re always here to help!

Happy Shopping & Happy Unboxing!

Visit Us In-Store!

We’d love to meet you in person, stop by our store, say hi, and explore our exquisite jewellery collections.

Have questions or need directions?

Check our Contact Us page, to find all the details you need!