Privacy policy

Welcome to the Chinar Jewels Privacy Policy page. Your trust matters to us, and we’re committed to safeguarding your personal data. Learn how we handle your information when you browse, shop, or connect with us online.

Privacy Policy

EFFECTIVE DATE : 20 MARCH 2025

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store or interact with our website, we may collect the following information:

Personal Information: Your name, email address, phone number, billing/shipping address and payment details.
Device & Browsing Information: Your IP address, browser type, and operating system to help us understand user preferences and improve your experience.
Order & Transaction Data: Details of your purchases, including products bought and payment method.
Marketing Preferences: Your subscription status and preferences for receiving promotional emails.

SECTION 2 – HOW DO WE USE YOUR INFORMATION?

We collect your information to:

Process and fulfill your orders, including payment processing and delivery.
Improve our website and personalise your shopping experience.
Communicate with you about your orders, products, promotions and updates.
Detect and prevent fraud or security issues.
Comply with legal obligations.

However, we do not sell, rent, or share your personal data with third parties for marketing purposes without your consent.

SECTION 3 – CONSENT

How do we get your consent?
By using our website, providing your details, or making a purchase, you consent to us collecting and using your information for that purpose. However, If we need your information for marketing purposes, we will ask for your explicit consent.

How do I withdraw my consent?
If you wish to withdraw your consent, you may:
Email us at: contact@chinarjewels.com
Write to us at: 13/8, Shop no.6, Basement, Padam Singh Road, Karol Bagh, New delhi, 110005

SECTION 4 – THIRD-PARTY SERVICES

We may share your data with trusted third-party service providers to enhance your shopping experience, including:

Payment Gateways: To process secure transactions.
Shipping Partners: To ensure timely delivery of your orders.
Analytics & Marketing Services: To track website performance and send personalised promotions.

Each third-party service provider has its own privacy policy, and we recommend reviewing them to understand how your data is handled.

SECTION 5 – SECURITY MEASURES

We take reasonable precautions to protect your personal information. Our website uses SSL encryption to secure transactions, and payment data is processed through trusted and PCI-DSS-compliant gateways.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

SECTION 6 – COOKIES

We use cookies to improve your experience, such as:

Essential Cookies – Help our website function properly.
Analytics Cookies – Allow us to analyse website traffic.
Marketing Cookies – Help us deliver personalised ads.

You can manage your cookie preferences in your browser settings.

SECTION 7 – YOUR RIGHTS

You have the right to:

Access, update, or delete your personal data.
Opt-out of marketing communications.
Request details on how your data is used.

To exercise these rights, please contact us at contact@chinarjewels.com

SECTION 8 – CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Effective Date” will be updated. Please review this page periodically to stay informed.

SECTION 9 – QUESTIONS & CONTACT INFORMATION

For questions, concerns, or requests regarding your personal data, please contact us at:

📩 Email: contact@chinarjewels.com
📍 Address: 13/8, Shop no.6, Basement, Padam Singh Road, Karol Bagh, New delhi, 110005

Visit Us In-Store!

We’d love to meet you in person, stop by our store, say hi, and explore our exquisite jewellery collections.

Have questions or need directions?

Check our Contact Us page, to find all the details you need!