Privacy policy
At Chinar Jewels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
PRIVACY POLICY
EFFECTIVE DATE : 20 MARCH 2025
SECTION 1 – WHAT INFORMATION DO WE COLLECT?
When you purchase something from our store or interact with our website, we may collect the following information:
- Personal Information: Your name, email address, phone number, billing/shipping address, and payment details.
- Device & Browsing Information: Your IP address, browser type, and operating system to help us understand user preferences and improve your experience.
- Order & Transaction Data: Details of your purchases, including products bought and payment method.
- Marketing Preferences: Your subscription status and preferences for receiving promotional emails.
SECTION 2 – HOW DO WE USE YOUR INFORMATION?
We collect your information to:
- Process and fulfill your orders, including payment processing and delivery.
- Improve our website and personalise your shopping experience.
- Communicate with you about your orders, products, promotions, and updates.
- Detect and prevent fraud or security issues.
- Comply with legal obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes without your consent.
SECTION 3 – CONSENT
How do we get your consent?
By using our website, providing your details, or making a purchase, you consent to us collecting and using your information for that purpose. If we need your information for marketing purposes, we will ask for your explicit consent.
How do I withdraw my consent?
If you wish to withdraw your consent, you may:
📩 Email us at: contact@chinarjewels.com
📍 Write to us at: 13/8, Shop no.6, Basement, Padam Singh Road, Karol Bagh, New delhi, 110005
SECTION 4 – THIRD-PARTY SERVICES
We may share your data with trusted third-party service providers to enhance your shopping experience, including:
- Payment Gateways: To process secure transactions.
Shipping Partners: To ensure timely delivery of your orders. - Analytics & Marketing Services: To track website performance and send personalised promotions.
Each third-party service provider has its own privacy policy, and we recommend reviewing them to understand how your data is handled.
SECTION 5 – SECURITY MEASURES
We take reasonable precautions to protect your personal information. Our website uses SSL encryption to secure transactions, and payment data is processed through trusted and PCI-DSS-compliant gateways.
However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
SECTION 6 – COOKIES
We use cookies to improve your experience, such as:
Essential Cookies – Help our website function properly.
Analytics Cookies – Allow us to analyse website traffic.
Marketing Cookies – Help us deliver personalised ads.
You can manage your cookie preferences in your browser settings.
SECTION 7 – YOUR RIGHTS
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request details on how your data is used.
To exercise these rights, please contact us at contact@chinarjewels.com
SECTION 8 – CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Effective Date” will be updated. Please review this page periodically to stay informed.
SECTION 9 – QUESTIONS & CONTACT INFORMATION
For questions, concerns, or requests regarding your personal data, please contact us at:
📩 Email: contact@chinarjewels.com
📍 Address: 13/8, Shop no.6, Basement, Padam Singh Road, Karol Bagh, New delhi, 110005
