Terms and conditions
Welcome to Chinar Jewels! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully before making a purchase.
1. General Information
- Chinar Jewels specialises in imitation jewellery, offering a wide range of products including bridal, american diamond, oxidised, kundan, and polki jewellery.
- These terms apply to all users, customers, and visitors of the website.
- We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect immediately upon posting on our website.
2. Ordering & Payment
- All orders placed on our website are subject to availability and acceptance.
- We accept various payment methods, including credit/debit cards, net banking, and other secure online payment options.
- Prices for our products are subject to change without notice.
- Once an order is placed, you will receive a confirmation email with order details. This does not guarantee order acceptance.
- We reserve the right to refuse or cancel any order due to incorrect pricing, fraudulent activity, or any other reason deemed necessary.
3. Shipping & Delivery
- Orders are typically processed and dispatched within 2-5 business days.
- Shipping times may vary depending on the destination and chosen shipping method.
- Chinar Jewels is not responsible for delays caused by courier services, customs, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping details. We are not liable for orders lost due to incorrect addresses.
4. Product Information & Quality Assurance
- We strive to display our products as accurately as possible. However, actual colours and designs may slightly vary due to screen settings and craftsmanship.
- All our products undergo a quality check before dispatch. In case of any defects, please refer to our refund policy.
5. Return, Cancellation & Refund Policy
- Customers may cancel an order within 24 hours of placing it.
- We offer a 20-day return policy for unworn and undamaged products. Please refer to the Cancellation & Refund Policy for details.
- Refunds are processed within 5-7 business days after approval.
6. Intellectual Property Rights
- All content on this website, including images, text, and logos, is the property of Chinar Jewels and protected by copyright laws.
- Unauthorised use, reproduction, or distribution of our content is strictly prohibited.
7. Limitation of Liability
- Chinar Jewels is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We do not guarantee that our website will be free from errors, viruses, or other harmful elements.
8. Governing Law & Dispute Resolution
- These terms are governed by the laws of [Your Country/Region].
- Any disputes shall be resolved amicably. If not, they shall be settled in the appropriate courts of [Your Country/Region].
9. Contact Information
- For any queries regarding our Terms & Conditions, please contact us at contact@chinarjewels.com.
